Senior Quality Assurance Analyst

Responsible to: Head of Product Strategy

Team: Product & Engineering

Term: Permanent

Hours: 36 hours per week (if full-time – flexible arrangements will be considered. Our core working days are Tuesday, Wednesday, Thursday, to allow effective collaboration time with colleagues).

Line management responsibility: Quality Assurance Team

Budget responsibility: None

DBS: An enhanced DBS check may be required for this role.

Responsibilities

• Championing quality as a culture across the organisation.

• Validating product behaviour of new features from a user perspective and improve feature definitions by providing a QA perspective.

• Exploratory testing of user facing web apps and internal content creation and management tools.

• Responsible for the continuous improvement of quality assurance processes for Oak’s product development.

• Develop and manage a high performing quality assurance team.

• As a member of the Oak Team, contribute to the planning and culture of the organisation.

• Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.

• Deputise for the Head of Product Strategy and take on other general responsibilities as required.

Knowledge, skills and experience

• 3+ years holding responsibility for the continuous improvement of quality assurance processes.

• Experience of recruiting, developing and managing a high performing team of Quality Assurance analysts.

• Knowledge of testing web or mobile based applications, including exploratory testing, triaging bug reports, identifying common threads in multiple bug reports, and creating well-structure bug reports with appropriate evidence and steps to reproduce.

• An understanding of assessing accessibility for web applications, and how to assess them against accepted standards.

• The ability to design tests and work without test scripts or formal specifications.

• Familiarity with agile processes such as user stories, acceptance criteria and working in sprints with colleagues from other teams.

The successful candidate will have a desire to contribute in all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

Next steps

All you need to do is start the process by clicking on the Apply button.

You’ll answer some questions that are related to your day-to-day job. After the job closes, your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

If you are shortlisted, we’ll invite you to the next step, which includes completing a task and a formal interview carried out remotely over zoom. Also, we love giving feedback, so at the end of the application process we'll share how well you performed.

We are experiencing really good responses to our job adverts. This may lead us to closing the role early and so if you are considering applying then please get your application in early to avoid missing out.

We are an equal opportunities employer

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

As part of our committment to equality and diversity, we publish our salary spot point and we do not negotiate on this.