The Growth and Analytics team focuses on driving growth across all divisions of the company through data-driven projects ranging from digital marketing and to revenue forecasting and algorithms. An incredible opportunity to learn about data analysis and strategy and to develop a cutting-edge ever-evolving skillset in a team with a results-oriented start-up-like mentality.

Overall purpose of the role

We are looking for a Senior Commercial Data Analyst to join our Growth and Analytics team, playing a critical role in the definition, implementation and optimisation of revenue growth strategies in the ever-changing publishing industry and the ultra-competitive UK market. This is an amazing opportunity to join a Big Data environment and to become a key player in the fast-paced growth of the function by contributing to Growth & Analytics strategy with analysis, cross-functional, multi-stakeholder projects and process automation. The successful candidate will have the opportunity to apply their knowledge, and to learn more about technology, marketing and strategy in an innovative and dynamic environment amongst big players such as Amazon and Audible, with plenty of space to apply their expertise, develop and grow.

Main Responsibilities

• Maintain and improve the team’s strategy for the digital markets, including pricing best practices, processes, tools, reports and documentation.

• Learn and implement G&A’s best practices to optimise online book positioning and conversion both via SEO and SEM.

• Carry out analysis to understand main factors driving commercial performance across the company’s products (e-books, print books, audio-books), retailers (Amazon, Apple, Audible...) and markets, delivering insights and actions across all divisions.

• Develop an in-depth understanding of HC’s competitors’ business models and tactics, as well as best practices and process automations.

• Manage the internal dynamic pricing process, including working closely with Development, Digital Operations, and local / global Sales teams.

• Drive and motivate collaboration and cross-functional alignment between a wide range of functions and stakeholders to unleash the potential of Big Data analytics across the company.

• Support the Strategy team and functions in the UK, maintaining and innovating on strategies, AI tools and algorithms to drive growth for the company in the UK.

• Engaging with the divisions and central teams in London at our London Bridge office.

Person Specification

Essential:

• Proficiency in Excel (INDEX, nested IF statements)

• Experience with analysis in a high-volume transactional data environment

• Experience in completing and presenting projects, analysis and/or strategies

• Appropriately documenting for future reference or review

• Experience in communicating with different levels of the business and stakeholders

• Highly analytical skills with a strongly strategic mindset

• Great attention to detail; organised and accurate approach to work; meticulous and thorough

• Proficient in English; can effectively distil information into clear, concise, communicable insights.

• Ambitious and results-orientated, business-driven professional with strategic mindset

• Excellent stakeholder management skills with integrity and confidence dealing with people

• Creative, innovative thinker with outstanding problem-solving skills.

• Able to take responsibility without micromanagement.

• Able to manage time effectively.

Desirable:

• Exceptional Excel skills (INDIRECT, IFS, macros.)

• Knowledge/experience with SQL is a plus

• Experience with Power BI (inc DAX functions) is a plus

• Interest in driving business impact through actionable insights

Benefits 

Hybrid working model (2+ days in the office) 

28 days holiday plus bank holidays (option to buy and sell holiday days) 

Enhanced pay for maternity, paternity, adoption and shared parental leave 

Private healthcare cover and life assurance 

Summer Hours  

Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal 

Season ticket loans (from day 1 for entry level) and cycle to work scheme 

Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work and Pride at HC 

Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes 

Virtual GP and eyecare vouchers 

Gym membership discount 

Charitable donation matching and  2 volunteering days 

We're a certified Carbon Neutral company 

Free e-books and audiobooks, newspaper subscriptions and discounts on books

Onsite prayer room 

If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to our Talent Acquisition Manager, Sandra.Lim@harpercollins.co.uk with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.