The role of the Partnership Assistant will be an integral part of the Partnerships Team by ensuring the delivery of support is of the highest standard. You will ensure the smooth running of the team by supporting Partnership Managers and Associates in managing key relationships with long term strategic & campaign partners.

A key part of the role will be to deal with public and school merchandise enquiries during campaign time, ensuring that all enquires are dealt with to the highest standards of customer care and effectiveness.   As well as the distribution of merchandise samples internally and externally.

This role will also include providing administrative support which will allow the team to achieve their overall objectives.   

Key responsibilities:

• Provide administrative support to the Partnerships team where required, including organising team meetings and writing minutes.

• Support Comic Relief’s retail partners by managing merchandise and sample storage and distribution within the office and externally.

• Assist in the tracking and reporting of all sample merchandise distributed during campaign.

• Manage queries from members of the public that are related to merchandise or partnerships

• Work with the wider Commercial and Partnerships team to ensure that all public enquiries are dealt with effectively and efficiently, particularly during campaign time.

• Actively participate in collaborative Cross-functional working both within the Commercial and Partnerships department and across the wider organisation. 

Essential Education and Competencies       

• Experience of project management.

• Experience of managing external relationships.

• Experience of working with a consumer-facing brand in the corporate or voluntary sector.

• Experience of communicating with the public.

Key Competencies

• Strong attention to detail - To produce work, which is consistently accurate and which fits the purpose for which it was intended.

• Excellent communication skills – written and verbal

• A proactive, positive and fun individual with a “can do” attitude

Inclusivity at Comic Relief

We recognise diversity and inclusion are a source of strength in achieving our mission. We therefore welcome everyone, trusting what makes us different brings creativity, styles and experiences to help us collectively do our best work. That’s regardless of your gender, age, race, disability, religion, sexual orientation, and cultural identity. We especially welcome those from under-represented groups in modern grant-making and fundraising. We are on a journey, but if you join our team you will be part of a community that is committed to creating a diverse and inclusive environment where we want you to:

• Be valued for being yourself

• Do your best work, and be supported to break down barriers so you can succeed

• Be heard, respected, and treated as an equal, whatever your level, experience or background

• Be part of a team that is committed to making this happen – with our colleagues, partners, and contributors.

Comic Relief is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm.