People Operations Manager (People Team)

England and Wales Cricket Board

  • Grade: Guide
  • Salary: circa £50,000
  • Location: Lord's (possible flexible/remote)
  • Closing: 6:00pm, 10th May 2021 BST

Perks and benefits

Flexible working hours
Additional parental leave
Work from home option
Professional development
Wellness programs
Extra holiday
Paid volunteer days

Candidate happiness

8.78 (1681)

Job Description


This role will provide HR generalist business partner-level support to the business, with specific support to senior manager level and below.

You will be partnering with managers to deliver holistic end to end people support in line with the ECBs business goals and values. The role will provide first-class advice and support, drive continuous improvements to support our cultural transformation, and coach and guide managers to improve their people management skills.

The Senior People Consultant will work across various projects and BAU in partnership with other members of the People Team to design, deliver and implement people solutions aligned to the business strategy.


The England and Wales Cricket Board is the national governing body for all cricket in England and Wales, supporting the game at every level – from grassroots to professional.

We believe cricket is a force for good that can have an enduring impact on everyone’s lives and we have an ambitious strategy to inspire a generation to say ‘cricket is a game for me’. It provides great entertainment. It teaches important skills, both physical and social.  It can help inclusion and social cohesion, bringing communities together.

The ECB welcomes applications from all backgrounds to ensure we deliver our Inspiring Generations strategy and fulfil our purpose to connect communities and improve lives through cricket.


  • Stronger As One Team – We are stronger together. We allow for individual strengths and beliefs but head in the same direction. We respect, support and really listen to each other along the way.

  • Push New Boundaries – We are bold, brave and curious. We challenge and don’t settle. We forge the future whilst remembering our roots.

  • Be The Best In The Game – On & Off The Pitch – We train hard. We strive to be our best to help the team be the best. We celebrate our victories and learn from our let downs.

  • Passion For Play – We are here to inspire & be inspired. We are serious about what we do, but don’t take ourselves seriously. We enjoy the journey and have fun.



  • You thrive on getting ‘stuck in’ and making an impact at all levels within an organisation.

  • You enjoy motivating and enthusing others of the need for change.

  • You work well in an environment where priorities change constantly.

  • You have strong and proven project management skills, navigating the needs of multiple stakeholders.

  • You have a strong generalist background and a deep knowledge of employment law, policies and procedures which work as a springboard to allow you to come up with creative and impactful people solutions to business challenges.

  • You are a tenacious, assertive, driven, and hard-working individual.



  • Collaborating with managers to fully understand their key objectives, drivers, issues, and associated people requirements for both the current and future business challenges.

  • With the support of the Head of HR, be leading on and delivering organisational design and carry through change projects including restructures.

  • Promoting the ECBs commitment to Diversity and Inclusion by working with managers to create a more diverse and inclusive workforce.  

  • Designing, drafting and implementing HR policies and projects that are aligned with the broader business plans and reflect good practice.

  • Providing expert professional advice and coaching on the implementation of HR policy to ensure they are delivered in a legally compliant way.

  • Providing advice, coaching and feedback, challenging where needed, to ensure managers consistently live the ECB’s values and bring them to life for their teams.

  • Effectively case managing employee relations matters including disciplinary, grievance, flexible working, and performance management plans. You will be supporting managers in assessing and managing risk and advising them on the application of employment legislation.

  • Managing maternity / shared parental / wellbeing / sickness cases with managers and employees.

  • Collaborating with other People Team members to develop innovative, timely and cost-effective best practice HR.

  • Responsible for the management and development of the People Adviser.

  • Checking all paperwork / contracts/ letters to be issued & cross referencing with monthly payroll.

  • Developing suite of templates/ documents / policies and processes.

  • Project-managing ad hoc projects to support the business strategy and goals.

  • Developing content and delivering management skills workshops.


  • Previous experience in a HR business partnering or Senior HR advisory role

  • You will be professionally recognised by CIPD (or equivalent)

  • Excellent stakeholder management skills, with the ability to quickly build trusting and respected relationships

  • Experience of agile working and ability to demonstrate a growth mindset

  • A proven skillset in coaching and mentoring and giving feedback

  • Excellent influencing and communication skills

  • Experience of leading complex and multiple projects, with strong evidence of project management skills

  • Experience of organisational design

  • World-class organisation skills and attention to detail

  • Experience of fully managing complex employee relations cases


  • Competitive salary

  • 25 days’ holiday

  • Private medical insurance for you

  • Non-contributory 8% pension

  • Life assurance

  • 30% discount on New Balance items


Removing bias from the hiring process

  • Your application will be blind reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the blind review

Applications closed Mon 10th May 2021


Removing bias from the hiring process

  • Your application will be blind reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the blind review

Start your de-biased application