This is an excellent opportunity in the HarperFiction, HarperNonFiction, HarperNorth and Avon departments providing support to UK Key Accounts, International Territories and Group Sales functions as well as the wider UK and International Sales Teams. 

The role will require an extremely high level of organisation and detail, as well as an ability to rapidly acquire a high level of competency on company systems and confident use of Microsoft Office applications.  Most of all we’re looking for personable, bright individual who can learn quickly and use their own initiative.    

The role offers solid experience, including shadowing the account handlers for major UK retailers and international territories, as well as the potential for the right candidate to begin looking after some accounts and/or territories directly. Working across the Fiction/NonFiction/North/Avon lists, it’s a real opportunity for gaining an unmatched insight into the commercial UK and International book markets. As well as being heavily customer-facing, the role will work on authors and brands from across the spectrum of commercial Fiction and Non Fiction publishing including Rebecca Kuang, George RR Martin, Bella Mackie, C. L. Taylor, Peter Kay and Felicity Cloake

Key Accountabilities

• Supporting the Divisional Sales Directors and Head of International Sales

• Administrative support to the Key Account Managers in home and export sales

• Distribute advance samples/proofs to retailers/team

• Create internal and external PowerPoint presentations

• Answer internal and customer queries quickly and effectively

• Order up samples

• Organise and assist author signings

• Ad-hoc administrative tasks e.g. formatting presentations, creating graphs and charts through Excel  

• Liaise with the Field Sales team, Divisional Sales teams, Export Sales teams, Marketing, PR, Distribution and Editorial, Commercial Finance

• Process customer orders in a clear and timely manner, liaising with Glasgow distribution, credit control and customer services to ensure the effective distribution of orders so that invoices may be raised and books dispatched in the business’s best interests

• Raise any required marketing PO’s

• Generate order forms

• Collate and distribute key sales materials for the export teams around the globe

• Maintaining export metadata

Skills and experience required

• Administrative experience

• Confident in using Word, Excel, PowerPoint

• Organised, efficient and proactive

• Good attention to detail

Desirable

• Previous experience in a Publishing role at Assistant level, ideally sales or work experience/internship

• Sales or customer service experience

Benefits

• Hybrid working model (3 days in the office)

• 28 days holiday plus bank holidays

• Private healthcare cover and life assurance

• Summer Hours 

• Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal

• Relocation Rent Support Loan 

• Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work

• Unlimited training on our Learning and Development portal

• Virtual GP and eyecare vouchers

• Gym membership discount

• Onsite physiotherapy (London only)

• Charitable donation matching and 2 volunteering days

• We're a certified Carbon Neutral company

• Free e-books and audiobooks, newspaper subscriptions and discounts on books

• Subsidised canteen and retail discounts

• Onsite prayer room 

If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to recruitment@harpercollins.co.uk with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.

Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.