The Evacuation Coordinator supports field courses based out of Lander, the Rocky Mountain River Base (RMRB), NOLS Teton Valley, and Three Peaks Ranch in a variety of circumstances via the evacuation phone. The Evacuation Coordinator works closely with the Evacuation Supervisor and Leadership Teams at Rocky Mountain locations to coordinate all aspects of in-field support as well as instructor and student field evacuations. This role supports instructors and students in the field through logistical, medical or behavioral issues. This role is crucial to the function of successful field courses. 

Key Logistical Points:

• Location: NOLS Rocky Mountain Lander, WY

• Must be an active NOLS Instructor preferably at Course Leader level experience.

• Seasonal (late May - late Aug/mid Sept 2025)

• Start date: May, 2025 (flexible)

• Benefits: NOLS provides a travel allowance to support seasonal staff in traveling to Lander, WY at the start of the season and back to their home base at the end of the season.

• Questions: Please contact peopleteam@nols.edu

What does an Evacuation Coordinator do?

The Evacuation Coordinator job is a dynamic job where everyday is different! The Evacuation coordinator gets to problem solve, think creatively, and make a big impact on the support that instructors receive in the field. In this job, you get to work through questions like what trends are we seeing in student behavior this season? What training topics do instructors need? How can we work more effectively to support teams in the field?

Start your journey applying here! 

In this role you will be the main person responsible for the following activities:

• Carry the evacuation phone 24/7 for 3-4 days/3-4 nights in a row.

• Coach instructors in tactics and decisions regarding evacuations, student performance/behavioral issues, and course dynamics.

• Supervise and coordinate logistics for Rocky Mountain evacuations.

• Make parent/emergency contact phone calls related to student behavioral issues and/or evacuations. Communicate decision-making and next steps with clarity to emergency contacts. 

• Facilitate the experience of evacuated or expelled students with respect, compassion, and accountability. 

• Coach field staff on risk management documentation and decision making; contribute to NOLS Accepted Field Practices updates and development.

• Support Three Peaks Ranch, the River Base, and Teton Valley with evacuation concerns as necessary.

• Calculate evacuation expenses for students and submit reports to the NOLS finance department.

• Train field and program staff on all aspects of the Rocky Mountain evacuations (protocols and procedures, documentation and paperwork, challenging phone conversations).

• Collaborate and work closely together with the Evacuation Supervisor to create vision and systems for the Evacuation office. 

What makes a great Evacuation Coordinator at NOLS? 

We are looking for people who share our values and are keen to learn and develop their expertise. We are looking for candidates with the skills listed below. We expect to provide training and development support in some of the areas. 

• Attention to detail with organization of paperwork and evac office systems 

• Excellent interpersonal and communication skills to support instructors, students, and parents during challenging or emergent situations.. This includes listening intently, asking curious questions, and maintaining a calm, helpful presence.

• Ability to task-switch quickly between field phone calls and organizing logistics in Lander, while keeping track of all details related to different situations being managed simultaneously from the field. 

• Be able to think creatively in relation to field evacuation logistics, student support in town and utilizing team resources. 

• Ability to execute a higher volume of work within a shorter work week. 

• Be a team player, within the program department and throughout all NOLS Rocky Mountain departments. Contribute to an environment that encourages field staff and students to feel relaxed, supported, and focused going into the field and while on course. 

Who are we and what can we offer you?

NOLS is a nonprofit global wilderness school that seeks to help people step forward boldly as a leader.

We believe that anyone can be a leader; it is our role to provide the environment and training to help people discover their full potential. We do that in classrooms close to home and in remote wilderness areas around the world. We are an organization with heart, expertise, and wildness, and these qualities help us support powerful, authentic experiences.

Founded in 1965, NOLS Rocky Mountain (the “RM”) is located in Lander, WY on the ancestral lands of the Eastern Shoshoni, Northern Arapaho, Cheyenne, and Crow. The RM offers urban amenities paired with direct access to world class climbing in Sinks Canyon and Wild Iris, as well as wilderness travel and fishing in the Wind River, Absaroka, and Big Horn ranges. The RM is a central hub for many NOLS courses in the Rocky Mountain West, offering extended semesters and standalone expeditions that focus on many skill types such as backpacking, mountaineering, canyoneering, backcountry skiing, horsepacking, whitewater boating, and rock climbing. In addition to supporting Rocky Mountain students in the field year-round, the RM also provides operational support for four other locations: Teton Valley, Three Peaks Ranch, River Base, and East Africa. The core team at NOLS Rocky Mountain is deeply invested in student and instructor experiences and inspired by the power of transformative experiences at NOLS. 

NOLS really is a great place to work:

• We have locations in seven U.S. states, and six countries; and courses in all 50 U.S. states and over 10 countries.

• We have fantastic employee discounts on top outdoor gear brands

• We offer discounts on NOLS Courses for you and your family

• All employees can benefit from free Outdoor Equipment "Rental" at our various locations

• Insurance Coverage: Medical, dental, and vision benefits are available at a special NOLS rate to seasonal employees. Full-time employees are eligible for benefits package. 

• Wellness Time: Accrued leave that may be used for many HR-approved reasons throughout the season.

• Employee Assistance Program: Access to counselors that are available 24/7 to assist employees with work-life balance concerns.

Additional Information

• Applicants must be at least 21 years of age by the position start date and possess a valid driver’s license. Must have a clean driving history and be able to meet the criteria for NOLS vehicle insurance coverage.

• A criminal background check is required from all NOLS employees.

• NOLS participates in E-verify for U.S. employees, Certificado de Antecedentes for Chilean or Mexican employees, and other relevant employment verification systems based on location.

• Current NOLS employees please note it is NOLS policy to conduct an internal reference check with human resources and/or your current supervisor as part of the reference check process. If you have any questions or concerns about this process please contact peopleteam@nols.edu.

NOLS does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetics information, disability unrelated to job or admission requirements, or status as a protected veteran. The school’s nondiscrimination policy applies to all phases of its employment process, its admission and financial aid programs, and to all other aspects of its educational programs and activities. Retaliation directed to any person who pursues a discrimination complaint or grievance, participates in a discrimination investigation, or otherwise opposes unlawful discrimination is prohibited.

NOLS values community and fosters a sense of belonging for our employees and applicants. We are committed to providing reasonable accommodations in the workplace because they embody these values, as well as our operating principle of promoting a positive, safe, and learning environment. Reasonable accommodations may be requested for disability; limitations related to pregnancy, childbirth, or a related medical condition; religion; and domestic violence, sexual assault, stalking, or harassment. Reasonable accommodations may be requested at any point of the employment process, including during recruitment. Please email peopleteam@nols.edu with your request.