​​​​This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Comic Relief reserves the right to close the role early if a large number of applications are received.

PURPOSE OF JOB: 

The Facilities and Office Manager is a key member of management within the Business Services Team, providing strategic support to all aspects of Facilities from the running of the office to the impact that our Facilities have on the outside world.  

They are responsible for ensuring the health and safety and well-being of a wide range of stakeholders – both internal and external, as well as at “all staff, organisation-wide” events hosted by Comic Relief.  They are also responsible for ensuring that staff and others who are working for / with Comic Relief can do so safely and effectively by ensuring that they have the correct tools and support through processes and procedures. 

This is a pivotal role in ensuring that the organisation is supported to operate safely, while working towards the goal of a Just World Free from Poverty.  

Interviews are expected to take place on Monday 3rd and Tuesday 4th of March.

KEY RESPONSIBILITIES:  

Facilities  

• Management of the office space and working environment (and remote working environments), including safety, security, maintenance, refurbishments, renovations, and space. 

• Have a solution focused approach to any queries that are received with regards to how Comic Relief’s office space can be used effectively to support ways of working. 

• Develop and implement policies and procedures to ensure that Comic Relief is compliant in all areas of Health & Safety and other relevant building regulations, ensuring that all legal requirements are met. 

• Procurement of systems and services for provision of safe and effective working environments. 

• Maintain effective relationships with the wider Building Management Team and act as Comic Relief’s representative at relevant tenant’s forums.   

• Maintain effective relationships with third party contractors to provide high-quality Facilities & Logistics services to Comic Relief staff, contractors & visitors. 

• Manage the offsite storage facility, from keeping an up to date log of the situation of all items to complying with data retention, arranging regular reviews. 

• Head communications for the Facilities Team, using the office effectively to message key information around Health &Safety (H&S). 

• Support the Risk Assessment process to ensure that staff are completing the correct paperwork to keep all staff safe. 

• Manage the budget for the Facilities Team and have regular catch ups with the Finance Team to ensure that the budget is on target. 

• Report to and engage with Comic Relief’s Health & Safety Steering group to discuss any H&S issues. 

• Provide regular KPI reporting to Director of Business Services to ensure effective monitoring of Facilities management and Health & Safety compliance. 

Environmental, Social and Governance (ESG) 

• Lead the ESG Working Group to agree and manage actions that can be implemented within the organisation to minimise Comic Relief’s footprint. 

• Attend ESG Steering Group to ensure that any issues are discussed and to feed into the Working Group with any relevant changes. 

• Create up to date dashboards of relevant Energy Saving Opportunity Schemes (ESOS) information for the building and travel. 

Reasonable Adjustments 

• Provide management and support for Reasonable Adjustments, ensuring that staff’s needs are met to be able to carry out their role. 

• Manage the process and procedure for introducing Reasonable Adjustments. 

• Provide training to ensure that staff understand their rights for support. 

Travel and Logistics 

• Maintain effective relationship with our chosen travel provider, acting as Comic Relief’s representative.  

• Support staff with any travel queries/issues that occur. 

• Work closely with provider to alter booking platforms to make them suit Comic Relief’s needs for travel and accommodation. 

• Manage logistics on site for the Night of TV operations from the office, concentrating on access, ways of working and emergency procedures. 

• Support logistics for all staff events, writing Risk Assessments, checking accessibility and being an on the ground support. 

Line Management 

• Provide effective line management to the office co-ordinator, ensuring effective delivery of work plans and objectives. 

• Oversee continuous professional development through regular one-to-one meetings, performance objectives and KPIs.  

PERSON SPECIFICATION: 

Essential criteria 

• Experience in a Facilities Management role.  

• Experience of budget Management, ideally up to £1m 

• Institution of Occupational Safety and Health (IOSH) General Certification 

• IWFM (Institute of workplace and facilities management) level 1-5 Qualification  

• Effective communicator, with experience of being persuasive.   

• Experience of effectively managing multiple stakeholder relationships 

• Ability to overcome barriers and be solution focused.  

• Experience of managing a variety of suppliers, building good relationships and ensuring services are cost effective 

• Strong relationship management skills 

Desirable criteria 

• Knowledge of ESG and experience of implementation of initiatives 

• Knowledge and Experience of supporting Reasonable Adjustments 

• Experience of delivering training and organising externally led training sessions. 

• Experience of leading a facilities team. 

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London, There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work

Disability Confident employer

 As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV.

We ask that candidates that wish to be considered for this scheme email j.scott@comicrelief.com to discuss further. Please do not email CV's/cover letters.