Ticketing Executive (Fixed Term until Dec 2026)

ECB

Employment Type Contract
Location On site · London, City of, UK Lords (minimum 3 days in the office)
Salary Competitive
Team Events
Seniority Junior
  • Closing: 5:00pm, 28th Jan 2025 GMT

Perks and benefits

Healthcare
Life Insurance
Wellness programs
Employee Assistance Programme
Additional parental leave
Enhanced maternity and paternity leave
Paid volunteer days
Cycle to work scheme

Candidate happiness

8.37 (9601)

Job Description

PURPOSE

We have a hugely exciting opportunity for the right person to join The Hundred as a Ticketing Executive. The purpose of this role is to support the Ticketing team in the development and delivery of The Hundred’s ticketing strategy and deliver an amazing cricket event. 

The Hundred launched in 2021 and is a world class cricket tournament for both the men’s and women’s game designed to broaden the appeal of the sport. 

With over 510k tickets sold and issued, an overall broadcast reach of 16.1m viewers and record attendances for women’s cricket, the path has been laid for another great year for The Hundred! 

The ECB is a fun and energising place to work and The Hundred department is lively and full of talent with a “start-up” mentality. 

This will be an opportunity to support the team to deliver the ICC Women’s T20 World Cup and a chance to be part of a landmark moment in sporting history.

The ICC Women’s Twenty20 World Cup is the biennial global tournament for women’s T20 international (T20I) cricket.  The 2026 event will be the 10th edition of the women’s tournament and is due to be hosted by the England & Wales Cricket Board (ECB), delivered in partnership with the International Cricket Council (ICC).  It will be the first time the event has returned to England & Wales since the inaugural tournament in 2009 – which England women won on home soil.

WHO WE ARE

The England and Wales Cricket Board is the national governing body for all cricket in England and Wales, supporting the game at every level – from grassroots to professional.

We believe cricket is a force for good that can have an enduring impact on everyone’s lives and we have an ambitious strategy to inspire a generation to say ‘cricket is a game for me’. It provides great entertainment. It teaches important skills, both physical and social.  It can help inclusion and social cohesion, bringing communities together.

The ECB wants cricket to be the most inclusive sport in England and Wales. The ECB welcomes applications from all backgrounds to ensure we deliver our Inspiring Generations strategy and fulfil our purpose to connect communities and improve lives through cricket.

OUR VALUES

  • Stronger As One Team – We are stronger together. We allow for individual strengths and beliefs but head in the same direction. We respect, support and really listen to each other along the way.

  • Push New Boundaries – We are bold, brave and curious. We challenge and don’t settle. We forge the future whilst remembering our roots.

  • Be The Best In The Game – On & Off The Pitch – We train hard. We strive to be our best to help the team be the best. We celebrate our victories and learn from our let downs.

  • Passion For Play – We are here to inspire & be inspired. We are serious about what we do, but don’t take ourselves seriously. We enjoy the journey and have fun.

YOU’LL LOVE THIS JOB IF

  • You are an organised, self-starter with a passion for delivering quality outcomes. 

  • You’re a clear and articulate communicator. 

  • You thrive under busy, variable and exciting environments where no two days are alike, coupled by an unshakable can-do attitude. 

YOU’LL BE DOING

  • Working across the event build process on the ticketing platform including seat configurations and inventory management. 

  • Supporting our customer care team when needed 

  • Assisting in the delivery of all operational components of the ticketing project plan, including working closely with venues and ticketing provider to develop a detailed venue specific ticketing operations manual for all venues. 

  • Manage commercial partner & player allocations and distribution 

  • Manage ticketing aspect of internal stakeholder hospitality allocations & distribution 

  • Support The Head of Hundred Operations as required 

  • Supporting the successful delivery of the ticketing operation across all venues as part of The Hundred ticketing team. 

  • Acting as The Hundred Ticketing point of contact for venues during the tournament. 

YOU’LL HAVE

  • Strong operational experience in ticketing within an event environment. 

  • Experience of working with stakeholders and Ticketing providers is preferred. 

  • Outstanding attention to detail and planning skills. 

  • Confidence to meet non-negotiable timelines. 

  • Flexibility and are prepared to travel and work unsociable hours, including weekends and long hours where necessary. 

  • Ability to work within high pressure situations. 

  • Excellent people skills, with the ability to develop strong relationships 

 

YOU’LL RECEIVE

  • Competitive salary

  • Holiday - 25 days a year

  • Volunteering – 2 days a year

  • Pension - Non-contributory pension

  • Private medical insurance

  • Employee health cash-back plan

  • Long-term sickness insurance

  • Life assurance - four times your annual basic salary

  • Enhanced family leave and pay

  • OpenBlend - an innovative coaching and performance management tool

  • People Academy - a range of programmes and initiatives to help you develop and reach your potential

  • Employee Assistance Programme - 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice

  • 30% Castore discount

  • Cycle 2 Work Scheme

  • Season ticket loan

  • Preferential access to tickets to England and The Hundred games

  • Opportunities to be a part of and be involved in our Employee Resource groups: Women in Cricket Employee Network, Race in Cricket Employee Network, Social Mobility in Cricket Employee Network, Cricketability Employee Network (formerly called the Disability in Cricket Employee Network) and LGBTQ+ Community in Cricket Employee Network

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Removing bias from the hiring process

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  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

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