This is an excellent opportunity in HarperNonFiction and HarperNorth departments providing support to UK Key Accounts, Group Sales functions and International markets.  The role offers solid experience, including shadowing the account handlers for major UK retailers, as well as the potential for the right candidate to begin looking after some accounts directly. Working across the NonFiction and North lists, it’s a real opportunity for gaining an unmatched insight into the commercial UK and International markets.

Key Tasks and Accountabilities

• Provide administrative support to the UK Sales Team and the Head of International Sales

• Distribute advance samples / proofs to retailers / team

• Create internal and external PowerPoint presentations

• Answer internal and customer queries quickly and effectively

• Order up samples

• Organise and assist author signings

• Schedule, prepare for and minute regular calls with global HarperCollins teams and follow up actions efficiently

• Ad-hoc administrative tasks e.g. formatting presentations, creating graphs and charts through Excel 

• Liaise with the Field Sales team, Divisional Sales teams, Marketing, PR, Distribution and Editorial, Commercial Finance

• Process customer orders in a clear and timely manner, liaising with Glasgow distribution, credit control and customer services to ensure the effective distribution of orders so that invoices may be raised and books despatched in the business’ best interests

• Raise any required marketing PO’s

• Generate order forms

Skills Required

• Ability to communicate at all levels, both written and verbally

• Professional, reliable, able to work quickly under pressure and use own initiative

• Effective team player

• Confidence and aptitude to work across databases and systems

• Confident and Persuasive

• Organised, efficient and proactive

• Good attention to detail

Benefits

• Hybrid working model (3 days in the office)

• 28 days holiday plus bank holidays (option to buy and sell holiday days)

• Enhanced pay for maternity, paternity, adoption and shared parental leave

• Private healthcare cover and life assurance

• Summer Hours 

• Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal

• Season ticket loans (from day 1 for entry level) and cycle to work scheme

• Relocation Rent Support Loan 

• Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work

• Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes

• Virtual GP and eyecare vouchers

• Gym membership discount

• Onsite physiotherapy (London only)

• Charitable donation matching and 2 volunteering days

• We're a certified Carbon Neutral company

• Green Electric/Hybrid Car Benefit Scheme (salary sacrifice)

• With Trees for Life we plant a tree in the Highlands of Scotland for every permanent hire

• Free e-books and audiobooks, digital newspaper subscriptions and discounts on books

• Subsidised canteen and retail discounts

• Onsite prayer room

At HarperCollins, we value authenticity and integrity in our recruitment process. To ensure a fair and accurate evaluation of all applications, we ask that all responses to assessment questions reflect your own thoughts, experiences, and capabilities.  This allows us to fairly assess your knowledge, skills, and experience to determine how they align with the role. We value diverse perspectives and genuine contributions, even if answers are not perfect. The use of AI tools or external assistance to generate responses is discouraged unless explicitly permitted for specific tasks.

If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to stephanie.jemmett@harpercollins.co.uk with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.

Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.

The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking internships or entry level positions. For more information visit  https://www.btbs.org/