An exciting opportunity has arisen to join our HarperFiction division, working with retailers, the publishing division, as well as the wider UK sales team. The Key Account Manager is an integral part of the UK Sales team, reporting directly into the Divisional Sales Director.

The role requires the ability to form strong working relationships with internal and external stakeholders, excellent organisation skills and a desire to be involved in the whole publishing process. Ultimately, we are looking for someone who can take the initiative and is truly eager to work on our amazing lists.  The successful candidate will be responsible alongside the Sales Director for delivering the adult sales budget, through effective development and implementation of the company sales strategies.

Core Responsibilities

• Account management for the Voyager & Magpie list at Waterstones and the Amazon account across the HarperFiction list

• Manage retail budget, adding value and securing optimum promotional space across varied sales environments

• Supporting account responsibility for centralised accounts WHS Travel; Indies and supermarkets  and the key liaison cross-divisionally

• Working with the Sales Director to help pull together sales strategy and analysis on divisional titles.

• Liaising with divisional contacts across Marketing, PR, Editorial, Publishing Operations, Production Design and Commercial Finance. Becoming the ‘go to’ person for sales on your accounts and communicating market feedback clearly back to division.

• Involvement in publishing processes such as print meetings, publishing meetings, Acquisitions and Cover meetings.

• Working with the wider Home Trade sales team to ensure our priority titles are represented in relevant meetings.

• Acting as divisional contact for the HarperVoyager imprint.

• Be a passionate advocate of our books internally and externally.

Experience Required

• Account management experience

• Experience of maintaining and developing working relationships

• Knowledge of Word, Excel and PowerPoint.

• Experience of working in a busy environment and managing priorities effectively.

Skills Required

• Ability to communicate at all levels, both written and verbally

• Organised, detail orientated, able to work quickly under pressure, hit deadlines and use own initiative

• Effective team player

• Willing to learn and take on new challenges

• A passion for commercial fiction

 Benefits

• Hybrid working model (3 days in the office)

• 28 days holiday plus bank holidays (option to buy and sell holiday days)

• Enhanced pay for maternity, paternity, adoption and shared parental leave

• Private healthcare cover and life assurance

• Summer Hours 

• Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal

• Season ticket loans (from day 1 for entry level) and cycle to work scheme

• Relocation Rent Support Loan 

• Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work

• Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes

• Virtual GP and eyecare vouchers

• Gym membership discount

• Onsite physiotherapy (London only)

• Charitable donation matching and 2 volunteering days

• We're a certified Carbon Neutral company

• Free e-books and audiobooks, digital newspaper subscriptions and discounts on books

• Subsidised canteen and retail discounts

• Onsite prayer room

At HarperCollins, we value authenticity and integrity in our recruitment process. To ensure a fair and accurate evaluation of all applications, we ask that all responses to assessment questions reflect your own thoughts, experiences, and capabilities.  This allows us to fairly assess your knowledge, skills, and experience to determine how they align with the role. We value diverse perspectives and genuine contributions, even if answers are not perfect. The use of AI tools or external assistance to generate responses is discouraged unless explicitly permitted for specific tasks.

If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to stephanie.jemmett@harpercollins.co.uk with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.

Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.