Senior Sales Operations Executive

HarperCollins Publishers

Employment Type Full time
Location Hybrid · London, City of, UK
Salary £32,500 - £35,000 (GBP) Depending on skills and experience
Team Group Sales
Seniority Mid-level
  • Closing: 11:55pm, 17th Jun 2024 BST

Perks and benefits

Work from home option
Retirement benefits
Wellness programs
Employee Assistance Programme
Enhanced maternity and paternity leave
Extra holiday
Professional development
Paid volunteer days
Flexible benefits scheme
Cycle to work scheme

Candidate happiness

8.67 (24798)

Job Description

HarperCollins is one of the UK’s foremost, diverse and innovative multi-platform publishers. We publish a wide range of books, from cutting-edge contemporary fiction, to block-busting thrillers and from fantasy literature to children’s literature and enduring classics. We also publish a great selection of non-fiction titles, including history, celebrity memoirs, biographies, popular science, dictionaries, maps, reference titles and education books, and our digital business is thriving. With nearly 200 years of history, we publish some of the world’s foremost authors, from Nobel prize-winners to worldwide bestsellers. In addition, we also publish the works of Agatha Christie, JRR Tolkien and CS Lewis.

Our Sales Operations team are looking for a Senior Sales Operations Executive to manage our physical inventory, with specific responsibilities for the 4th Estate and William Collins divisions. This is a busy position and you must have previous publishing or inventory management experience, excellent data analysis skills and a meticulous eye for detail.


  • Maintain stock availability through daily stock and sales data analysis and liaising with sales teams

  • Suggest appropriate reprint quantities and create reprint meeting agendas, taking into account stock turn, lead times and margins

  • Liaise with the production department on costings for sign off

  • Deal with queries business wide regarding customer orders and stock availability.

  • Act as a key link between various areas in the business, in particular between HarperCollins Distribution, home and export sales and commercial finance

  • Identify overstocks and run monthly excess stock meetings, actioning pulp and remainder sales where agreed

  • Suggest titles for Print on Demand and oversee set up in HC systems

Key Skills/Experience

  • Knowledge of publishing or stock management processes

  • Commercially aware, with excellent numerical and analytical skills

  • Confident in data manipulation within Excel

  • Strong communication skills with the ability to develop productive working relationships with relevant stakeholders

  • Excellent organisational skills with high attention to detail

  • Ability to learn new processes and systems

  • A self-confident individual who works well under pressure


  • experience of sales operations or inventory management within a bookselling or publishing environment

  • Experience of working with Amazon


  • Hybrid working model (3 days in the office)

  • 28 days holiday plus bank holidays

  • Private healthcare cover and life assurance

  • Summer Hours 

  • Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal

  • Relocation Rent Support Loan 

  • Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work

  • Unlimited training on our Learning and Development portal

  • Virtual GP and eyecare vouchers

  • Gym membership discount

  • Onsite physiotherapy (London only)

  • Charitable donation matching and 2 volunteering days

  • We're a certified Carbon Neutral company

  • Free e-books and audiobooks, newspaper subscriptions and discounts on books

  • Subsidised canteen and retail discounts

  • Onsite prayer room 

If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.

Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.

Removing bias from the hiring process

Applications closed Mon 17th Jun 2024


Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Mon 17th Jun 2024