
Head of Operations, Cricket & Venues - ICC Women's T20 World Cup (Fixed Term until August 2026)
ECB
- Closing: 11:59pm, 10th Nov 2024 GMT
Perks and benefits
Healthcare
Life Insurance
Wellness programs
Employee Assistance Programme
Additional parental leave
Enhanced maternity and paternity leave
Paid volunteer days
Cycle to work scheme
Candidate happiness
8.38 (9992)
8.38 (9992)
Job Description
PURPOSE
This role will report to ECB's Director of Major Events and will deliver the operational elements of the tournament. Working with the venues and cities selected to host the matches, the role will sit on the tournament leadership team and be responsible for the venues, operations and cricket functions. The role will collaborate closely with key roles at ICC and ECB to ensure the event is delivered exceptionally for players, officials, fans, partners and broadcasters.
The ICC Women’s Twenty20 World Cup is the biennial global tournament for Women’s T20 international (T20I) cricket. The 2026 event will be the 10th edition of the tournament and is due to be hosted by the England & Wales Cricket Board (ECB), delivered in partnership with the International Cricket Council (ICC). It will be the first time the event has returned to England & Wales since the inaugural tournament in 2009 – which England Women won on home soil.
Ambitions for the tournament are high. Within a fast moving women’s sport landscape, our aim is not only to deliver the biggest women’s cricket event in history, but to use it as a moment to redefine the standard for women’s cricket attendances, reformulate revenue streams, and retune mindsets about what cricket is and who it is for. A moment in time to deliver long-term behaviour change for the whole sport and to secure the commercial future of women’s cricket domestically and internationally.
Joining the team behind the ICC Women's T20 World Cup 2026 is a chance to be part of a landmark moment in sporting history. This is your opportunity to collaborate with passionate individuals, deliver an exceptional sporting experience for players and fans, and leave a lasting impact on the future of women’s cricket.
WHO WE ARE
The England and Wales Cricket Board is the national governing body for all cricket in England and Wales, supporting the game at every level – from grassroots to professional.
We believe cricket is a force for good that can have an enduring impact on everyone’s lives and we have an ambitious strategy to inspire a generation to say ‘cricket is a game for me’. It provides great entertainment. It teaches important skills, both physical and social. It can help inclusion and social cohesion, bringing communities together.
The ECB welcomes applications from all backgrounds to ensure we deliver our Inspiring Generations strategy and fulfil our purpose to connect communities and improve lives through cricket.
OUR VALUES
Stronger As One Team – We are stronger together. We allow for individual strengths and beliefs but head in the same direction. We respect, support and really listen to each other along the way.
Push New Boundaries – We are bold, brave and curious. We challenge and don’t settle. We forge the future whilst remembering our roots.
Be The Best In The Game – On & Off The Pitch – We train hard. We strive to be our best to help the team be the best. We celebrate our victories and learn from our let downs.
Passion For Play – We are here to inspire & be inspired. We are serious about what we do, but don’t take ourselves seriously. We enjoy the journey and have fun.
YOU’LL LOVE THIS JOB IF
You have passion for major event delivery
You have excellent organisational and project management skills
You excel in developing and managing operations teams
YOU’LL BE DOING
Leadership & Strategic Planning:
Lead the planning and execution of the tournament, ensuring alignment with strategic goals.
Develop and communicate a clear vision for the delivery of the tournament, inspiring and guiding cross-functional teams towards successful delivery.
Foster a culture of collaboration and excellence within the delivery team.
Have a strong understanding of the Women’s professional game and ensure this tournament accelerates the growth of women’s cricket.
Operational Management
Responsible for all operational planning, including venue & match management, scheduling, logistics, resourcing, and match day delivery.
Ensure all logistical aspects of the tournament are executed flawlessly, including training facilities, transportation, accommodation, and venue services.
Work in collaboration with other departments across ECB & ICC to ensure that fan experience (in stadia and broadcast) and player experience is maximised.
Oversee the coordination with key stakeholders including teams, sponsors, and suppliers to ensure seamless integration and delivery of all tournament elements.
Financial Planning & Budget Management
Develop and manage elements of the tournament budgets (both ICC & ECB), ensuring cost-effectiveness and financial control throughout the project.
Monitor financial performance, adjusting plans as necessary to remain within budget.
Work closely with the finance team to ensure accurate forecasting, financial planning and reconciliation.
Stakeholder Engagement
Serve as the operational face-of the tournament with external stakeholders, including governing bodies, sponsors, media, and local authorities.
Establish strong relationships with key stakeholders, including the ICC and participating teams to ensure their needs are met and expectations are exceeded.
Establish strong relationships with the tournament leadership team, host venues, and key suppliers to ensure excellent delivery of the tournament.
Risk Management & Compliance
Identify potential risks associated with the tournament and develop mitigation strategies to address them.
Ensure all activities comply with relevant regulations, policies, and industry standards.
Lead the incident management process during the tournament, ensuring swift and effective resolution of any issues that arise.
Performance Review & Continuous Improvement
Conduct a thorough post-tournament review to assess performance against objectives and identify areas for improvement and implement changes to enhance future tournaments.
Compile and present a comprehensive report detailing the successes, challenges, and lessons learned from the tournament.
YOU’LL HAVE
Qualifications & Experience
Extensive experience in event management within the sports industry.
Proven track record of leading and delivering large-scale, high-profile events.
Strong strategy and financial acumen with experience in strategy development, budget management and reporting.
Exceptional leadership and team management skills.
Excellent communication and stakeholder management capabilities.
In-depth knowledge of risk management and compliance in event settings.
Key Competencies
Strategic thinking and vision-setting
Operational excellence and attention to detail
Financial management and accountability
Leadership and team development
Stakeholder engagement and communication
Risk management and problem-solving
YOU’LL RECEIVE
Competitive salary
Holiday - 25 days a year
Volunteering – 2 days a year
Pension - Non-contributory pension
Private medical insurance
Employee health cash-back plan
Long-term sickness insurance
Life assurance - four times your annual basic salary
Enhanced family leave and pay
OpenBlend - an innovative coaching and performance management tool
People Academy - a range of programmes and initiatives to help you develop and reach your potential
Employee Assistance Programme - 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice
30% Castore discount
Cycle 2 Work Scheme
Season ticket loan
Preferential access to tickets to England and The Hundred games
Opportunities to be a part of and be involved in our Employee Resource groups: Women in Cricket Employee Network, Race in Cricket Employee Network, Social Mobility in Cricket Employee Network, Disability Employee Network and LGBTQ+ Community in Cricket Employee Network
Removing bias from the hiring process
Applications closed Sun 10th Nov 2024
Removing bias from the hiring process
- Your application will be anonymously reviewed by our hiring team to ensure fairness
- You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review
Applications closed Sun 10th Nov 2024