Purpose of the post

The postholder will support users to understand, onboard to and customise the Health Data Research Gateway (the Gateway). Launched in 2020 as part of the Digital Innovation Hub Programme, the Gateway is a central location to discover health data and other resources vital for research.

To date, more than 850 metadata descriptions (datasets) from 70+ data custodians have been uploaded to the Gateway, along with 2500+ registered users and over 1000 data uses added to the Gateway data use register. More information about Gateway developments can be found here.

The role will support data custodians and users to integrate with products and services efficiently. The role will also oversee the management of the service desk and triaging of support tickets. This will require management of a fast-paced pipeline of work to deliver high-quality services offered through the Gateway.  

This is a unique and exciting opportunity to work with key partners internally and externally and develop infrastructure and services that improve access to health data for research and innovation that has the potential to transform lives.  

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